Welcome to Phatboyfireworks! By using our services and purchasing products, you agree to the following terms and conditions. Please read them carefully before making any purchases.

1. No Returns or Exchanges on Fireworks: Due to safety regulations and the nature of our products, Phatboyfireworks does not accept returns or exchanges on any fireworks. We recommend carefully reviewing the product details and specifications before making your purchase to ensure it meets your needs. If you need assistance, our customer service team is available to help you choose the right product.

2. Dud Fireworks Replacement: In the rare event that you receive a dud firework (a product that fails to function as intended), Phatboyfireworks will replace it with the same product. Please contact our customer support team within 7 days of receiving your order, and provide proof of the issue (such as a video or photo of the dud). We will arrange a replacement at no extra cost to you. This policy is only applicable to defective products and does not cover user error or damage caused after the product has been used.

3. Age Restriction: By purchasing fireworks from Phatboyfireworks, you confirm that you are 18 years or older. Fireworks are intended for use by responsible adults and must be handled with care. Please follow all local laws and regulations regarding the purchase, handling, and use of fireworks.

4. Shipping and Delivery: We strive to deliver your products as quickly and safely as possible. Delivery times may vary depending on your location, and we will provide you with tracking information once your order has been shipped. Please ensure your shipping address is correct when placing your order, as we are unable to redirect packages once they have been dispatched.

5. Safety and Usage: All products purchased from Phatboyfireworks should be used in accordance with the safety instructions provided. We encourage all customers to follow safety guidelines to prevent accidents and injuries. Always store fireworks in a cool, dry place, away from any sources of heat or open flame.

6. Privacy Policy: Your privacy is important to us. Phatboyfireworks collects personal information such as your name, shipping address, and payment details only for the purpose of processing your order. We do not share your information with third parties except where necessary for shipping and payment processing. Please refer to our Privacy Policy for further details.

7. Liability Disclaimer: Phatboyfireworks is not liable for any injuries, damages, or accidents that occur as a result of the use of our products. By purchasing from our website, you accept full responsibility for the proper use and handling of fireworks.